Reorganising a Complex Educational Platform

I used teacher research to rethink how thousands of educational resources were organised and accessed in Oxford Premium.

UX Research Information Architecture Usability Testing Prototyping

At a glance

Helping teachers find what they need

Oxford Premium had grown across product lines, with inconsistent names and navigation paths. Teachers valued the content but struggled to understand where resources lived.

As the sole UX/UI Designer, I connected behavioural research, teacher interviews and testing to redesign the information architecture, navigation and resource groupings.

Role: Sole UX/UI Designer
Research: 600+ Hotjar sessions
Interviews: 31 teachers

Oxford Premium redesign proposal, with resource categories in the left navigation and a searchable grid of resources grouped by unit. — The navigation proposal: resource categories, search and clearer entry points.

The decisions

Three decisions behind the work

Start with teacher behaviour

Sessions showed task-focused visits with limited exploration. Interviews helped explain the problem: teachers could not always tell where resources belonged.

Test the categories

I used card sorting and prototype tasks to check resource groupings and labels, refining the structure around how teachers expected to find content.

Connect the content ecosystems

I compared UK and Spanish product structures, mapped equivalent resources and documented naming conventions to support a more coherent organisation.

Evidence

From teacher research to resource discovery

Card sorting and prototype tests informed the navigation. These examples connect the research with the product flows available in Oxford Premium's demo.

Video description: In the GENiOX PRO Universal Literature sample title, the user opens Samples, then Demo, and expands the first-year Bachillerato group. Four resources appear: the demo student book, GENiOX PRO desktop, a resource map and solutions. Selecting the demo book opens a dark viewer loading screen; the user returns to the resource list. They use the resource action icons, and the browser displays a downloaded-file notice. The year group is collapsed, the view is switched from list to grid, and the group is reopened to show the same resources as cards.

Accessing resources: navigating the guides, answer keys and resource groupings available in the demo.

Card-sorting results from 16 teacher responses, comparing agreement with proposed resource categories and highlighting ambiguous labels. — Card sorting: checking which resource categories matched teachers' expectations and where labels remained ambiguous.

Prototype resource-finding test results, showing task success, abandonment, misclicks and duration beside the Maze report. — Prototype testing: examining completion, drop-off and misclicks on a resource-finding task to identify remaining friction.

Video description: In My demos, the user opens several sample titles: All About Us Now 2, GENiOX Mathematics ESO, Life Vision Advanced C1 and GENiOX PRO Universal Literature. Each title has a coloured header, a contact strip and a resource category such as Guides and answer keys or Samples. Below are a favourites area and a Demo group, with search, a New resources filter and list or grid controls. The user switches Life Vision from list to grid and back, then enables and disables the New resources filter on the literature title. The page layout stays consistent between titles.

Exploring a title: finding related materials within the resource structure developed and tested with teachers.

Video description: From the homepage, the user opens My demos in the left navigation. Six sample-title cards appear with an Edit library button. Editing outlines the selected titles in yellow-green and reveals more demos grouped by school stage. The user selects Primary, adds All About Us Now 2, removes the GENiOX language title and Life Vision Upper-Intermediate B2.2 from the selected set, and confirms the library. The updated library shows five cards: the newly added title and the four remaining demos.

Demo library: a separate entry point for sample titles, previously mixed into the main library.

Outcome

A shared structure for a complex platform

Information architecture validated through card sorting and usability testing.
Four main resource categories: Activities & Templates, Assessment, Planning and Professional Development.
Navigation proposals and interactive prototypes for finding educational resources.
Resource mappings and documentation connecting content, product and development decisions.

🔒 About the examples

The videos use Oxford Premium's demo account, which shows a limited selection of titles and resource categories. The process examples have been adapted for sharing. Further research and context are available in the Deep Dive.